Order Delivery

We offer free delivery on all products. Each Order is re-confirmed from the customer on phone and the desired product is delivered within 1 – 5 working days, if the Order is placed before 5:00pm. Orders confirmed on Saturday are processed on Next working day. However unforeseen circumstances may occur any time and could delay the delivery. Shoptime.pk has the authority to cancel any order without explanation or notice.

5 Days Replacement Warranty

Shoptime.pk has a free of charge 5-days replacement policy for all products except jewellery, this means if the product received is not fully functional, damaged or different from the product ordered, then you can return it and it will be replaced with same product. Please contact Shoptime.pk Customer Service at (021) 34920094 or e-mail us at order@shoptime.pk to log your complaint to initiate and schedule the replacement process. Please note that items must be in an unused condition and contain all the original tags and packaging (if any).

Refunds / Exchange / Warranty claims

We only Refund or Exchange if the product has manufacturing fault or broken at the time of delivery or the wrong product delivered. 5 days replacement warranty is provided on all Products. Physical damage claim will be not entertained after the delivery of product. Software Features of Replica mobiles do not come under warranty and cannot be claimed under warranty if not functional. Refund or Exchange will be processed once original box and all accessories are returned to Shoptime.pk. Refund or Exchange process can take up to 7 business days. Warranty claims require the product Invoice number and date of purchase. Please choose a product carefully before you Order, we do not exchange product due to change of mind Shoptime.pk may add, delete or change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.